Job Opportunities

HVAC Service Coordinator/Customer Service

AFGO, a dynamic HVAC Mechanical Services Company in the NYC Metropolitan Area, is seeking an energetic and assertive individual for an HVAC Service Coordinator/Customer Service position. Candidate must possess strong organizational skills, an attention to detail and exceptional verbal and written communication skills in order to correspond with clients, coworkers, suppliers and sub-contractors.

Responsibilities to include, but are not limited to:

• Setting up appointments for Preventive Maintenance and Quoted Repair services
• Providing status updates as relates to Technician response time, diagnosis and resolution.
• Conducting follow up correspondence to ensure Client satisfaction
• Teaming with designated Dispatcher, assisting with the scheduling and coordination of Technician workload

Qualifications & Skills:
The ideal candidate will possess previous Customer Service experience in a business to business environment. Microsoft application experience is a must. Knowledge of the following programs is preferred:

• DataBasics/ Sampro Operating Software
• ServiceChannel
• FM Pilot

Salary commensurate with experience.

Benefits Offered: Medical and 401K

HVAC Equipment Replacement Manager

Long Island City based. Local 638B HVAC Contractor is seeking an equipment replacement specialist to join its Mechanical Team. The ideal candidate will have experience in the estimating, planning, mobilization, and management of unit replacement projects. All candidates must have at least 7 years of hands-on technical field experience; installing, maintaining, and repairing HVAC Systems. Familiarity with Package Units, Split Systems and Cooling Towers is required.

Responsibilities to include, but are not limited to:

• Surveying existing field conditions and preparing a cost estimate for system replacements.
• Assisting, as needed, with the purchasing of equipment and Sub-Contractor services.
• Approving equipment submittals prior to release of equipment from manufacturers/supply houses.
• Outlining a time schedule for AFGO Labor and Sub-Contractors
• Overseeing the productivity of all labor to ensure a successful project completion.

Knowledge of Microsoft Office is required. Knowledge of Microsoft Dynamics for Field Service is preferable.

Salary is commensurate with experience.

Benefits Offered: Medical and 401K

HVAC Dispatcher

A Long Island City based HVAC Service Company seeks an energetic and aggressive HVAC Dispatcher with strong organizational skills and attention to detail. Candidate will ensure that all calls for service, repair and maintenance are handled in a timely fashion. Candidate should possess good oral and written communication skills, both with coworkers and over the telephone with outside company associates.

Responsibilities to include, but are not limited to:

• 3+ years’ experience dispatching
• MUST have experience in a high-volume service organization
• Superior customer service skills
• Proficient multi-tasking skills
• Demonstrates the ability to be proactive and resourceful
• Takes initiative, pursues opportunities, and is goal oriented
• Dispatch technician(s) for scheduled maintenances, emergency and routine service calls
• Dispatch technician(s) based on skill and location
• Serve as liaison between technician(s) and clients to determine course of action
• High School Diploma or equivalent experience

Qualifications & Skills:
The ideal candidate will possess previous Customer Service experience in a business to business environment. Microsoft application experience is a must. Knowledge of the following programs is preferred:

• DataBasics/ Sampro Operating Software
• ServiceChannel
• FM Pilot

Salary commensurate with experience.

Benefits Offered: Medical and 401K

Purchasing HVAC/Refrigeration Parts, Equipment etc.

AFGO Mechanical Services, Inc. has been in business for over 25 years and is a growing Commercial HVAC Service Company in the NYC Metropolitan Area. Our office is conveniently located in Long Island City, Queens near the N, Q Train stops.

Job Description: Candidate will be required to manage the daily operations of the Parts Department which will include purchasing material and maintaining inventory levels to ensure that the Service Department can complete their work in a timely manner without delay. In addition, Candidate will be required to work with other Staff including Customer Service Coordinators, Field Technicians, and the Service Manager in performing day to day operations in a busy fast paced and busy environment. Prior knowledge of material and parts related to HVAC and Mechanical is a plus, but not required. Candidate must possess a systems and process background. We will train the right candidate. This position will require the following skills and traits:

Responsibilities to include:

• Fulfill Material Requirements quickly and accurately
• Source Replacement Parts as required
• Research and evaluate suppliers based on price, quality, selection, service, support, availability, reliability, production and distribution capabilities, and the supplier’s reputation and history.
• Purchase Order Creation
• Purchase Order Management
• Receive material deliveries
• Monitor stock inventory levels
• Reorder material for stock

Candidate must possess the following:

• Strong work ethic
• Think Outside of the Box Mentality
• Adaptable & Flexible
• Highly motivated to make a difference
• Punctual, Reliable & Responsible
• Education: College Degree (Preferred)
• Organization Skills
• Ability to Prioritize Tasks
• Ability to multi-task and to work under pressure.
• Ability to handle a high volume of tasks
• Must be able to organize job specific documentation and information
• Computer Skills Required, demonstrated proficiency in MS office (Excel, Word, Power Point) and basic windows environment to adapt to Operating Software
• Web Navigation to Effectively use search engines

Salary commensurate with experience, Benefits Offered, Medical and 401K.

Long Island City based HVAC Service Company seeks Receptionist for an active service environment.

Responsibilities to include, but are not limited to (Essential Functions):

• Computer knowledge is a MUST; demonstrated proficiency in MS Office (Excel, work, Power Point) and basic Windows environment
• Excellent Communication and customer service skills
• Ability to multi-task and to work under pressure
• Able to operate a busy switchboard
• Provide general administrative and clerical support
• Professional attitude and appearance

Qualifications & Skills:

• TBD

Salary is commensurate with experience.

Benefits Offered: Medical and 401K

LIC based Local 638 HVAC and Refrigeration company has an opening for a highly skilled experienced Refrigeration Technician for high volume fast paced service department. Opportunities are available for Commercial Refrigeration. WE ARE PROUD TO HIRE VETERANS!

Responsibilities to include, but are not limited to:

• Perform scheduled preventive maintenance, overhauls and troubleshooting all types of commercial refrigeration equipment
• Communicate effectively with customers, managers and in house service team
• Develop rapport with each customer to understand to the right products, parts and services needed
• Identify revenue generating opportunities; make recommendations to customer that can be immediately performed
• Responsible for timely completion of assigned work orders
• Complete all work tasks in a safe and efficient manner in accordance with company safety standards.
• Utilize all applicable safety equipment and personal protective equipment (PPE)
• Must be professional, courteous and respectful to our customers as well as fellow employees
• Participate in an on-call duty rotation and respond to after-hours emergencies

Qualifications:

• Minimum of 5 years Refrigeration repair
• Extensive knowledge of all types of Refrigeration equipment
• CFESA certification, a plus
• Proven competency in Refrigeration repair.
• Universal CFC recovery Certification
• Must be able to read equipment schematics
• Ability to read English and interpret documents and communicate effectively both verbally and in writing.
• Computer tablet experience
• Positive attitude, highly organized and energetic.
• Valid driver’s license with good driving record
• Must pass company drug test, background check
• Good personal appearance and the physical ability to lift 50+ pounds
• Engaging personality for our fast paced, goal driven environment
• Competitive individual contributor who loves to win as a team
• Highly motivated, self-starter who’s flexible with a great attitude

Salary is commensurate with experience.
Benefits Offered: Medical and 401K

LIC based Local 638 HVAC and Refrigeration company has an opening for a highly skilled experienced Refrigeration Technician for high volume fast paced service department. Opportunities are available for Commercial Refrigeration. WE ARE PROUD TO HIRE VETERANS!
Responsibilities to include, but are not limited to:

• Perform scheduled preventive maintenance, overhauls and troubleshooting HVAC equipment
• Communicate effectively with customers, managers and in house service team
• Develop rapport with each customer to understand to the right products, parts and services needed
• Identify revenue generating opportunities; make recommendations to customer that can be immediately performed
• Responsible for timely completion of assigned work orders
• Complete all work tasks in a safe and efficient manner in accordance with company safety standards.
• Utilize all applicable safety equipment and personal protective equipment (PPE)
• Must be professional, courteous and respectful to our customers as well as fellow employees
• Participate in an on-call duty rotation and respond to after-hours emergencies

Qualifications:

• Minimum of 5 years Refrigeration repair
• Extensive knowledge of all types of HVAC equipment
• Proven competency in HVAC repair.
• Must be able to read equipment schematics
• Ability to read English and interpret documents and communicate effectively both verbally and in writing.
• Computer tablet experience
• Positive attitude, highly organized and energetic.
• Valid driver’s license with good driving record
• Must pass company drug test, background check
• Good personal appearance and the physical ability to lift 50+ pounds
• Engaging personality for our fast paced, goal driven environment
• Competitive individual contributor who loves to win as a team
• Highly motivated, self-starter who’s flexible with a great attitude

Salary is commensurate with experience.
Benefits Offered: Medical and 401K